Below is a list of the most commonly asked questions. Please select ANY category to view all the questions under that topic. If you have any other questions not listed below, please contact us and we would be happy to answer

OUR MAIN TOPICS

PRODUCTS AND STOCK

ORDERS

SPECIAL OFFERS AND SERVICES - Worth A look!!

DELIVERY

AFTER-SALES SERVICE

QUESTIONS AND ANSWERS

PRODUCTS AND STOCK

How do I find the product I am looking for?

There are several ways to look for products on our site. You can search by category, by keyword or from the main headings at the left of each page.

How reliable is product “availability”?

Product availability is updated daily. In case of an availability problem, where the number of orders exceeds the current stock level, you will be informed by email of the expected availability and delivery of your order.

Do you stock any other products?

All the products available are shown on the website. We do have a great membership package that you cen find details here http://www.digitaldiscountproducts.com/content/17-Subscription

Where can I find the technical information related to the product?

Every single product has a technical information sheet attached to the product information. The main technical details about the product are on this sheet.

What is your pricing policy?

We attempt to offer the most attractive prices online. You can see for yourself that our prices are very low and very good value. For extra value check out our membership packages

 http://www.digitaldiscountproducts.com/content/17-Subscription

 

 

ORDERS

How do I place an order?

You can place your order online by checking out through your shopping cart at the top right of the page. All items are purchased through Paypal.

What payment methods are available?

3 payment methods are available. You can pay by credit card, debit card or through PayPal. We accept Visa, MasterCard, Switch and Solo cards.

Are my credit card payments secure?

We use one of the most reliable secure payment systems available on the Internet: the SSL protocol. (For more information, visit www.ssl.com). All of your personal details are protected and encrypted before they are sent for processing.

Can I add items to my order?

Yes, you can add as many items to your order
 

What delivery options are available?

Delivery via Digital Download. Get your item once purchased

How long does delivery take?

10-30 sec

How do I obtain a copy of my invoice?

An invoice will be included with the delivery, but if you need an extra copy, contact our customer care and we will provide you with one. 
 

SPECIAL OFFERS AND SERVICES

Do you offer any special deals or discounts?

Yes and we are very proud of our special offers. Please contact us with the item number of the item you are interested in. We are sure that we can offer you further specials.

For Extra Value checkout our membership options

 http://www.digitaldiscountproducts.com/content/17-Subscription

 DELIVERY

How do I get my item?

You will be forward onto a Downlad page where you can access your item instantlly.

AFTER-SALES SERVICE

How do I follow the progress of repairs on my product?

We keep you informed by email, and if necessary, you can always contact us for further details.